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Privacy Policy

Last updated: 23 April 2026

 

Bytenesk sp. z.o.o. (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website https://synthartic.com/, use our platform at https://synthartic.com/, or interact with our services. It also contains our full Cookie Policy.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, you should stop using the Service.

Company Information
BYTENESK SP. Z.O.O.

Company number: 1189275

NIP (Polish Tax Identification Number): 5253057487

Registered office address: ALEJA JANA PAWŁA II 22 street, Warsaw, Poland, 00-001

Email: info@synthartic.com

2. Scope

This Privacy Policy applies to all users of https://synthartic.com/, regardless of location. It covers all personal data we process, whether provided by you directly or collected automatically.

3. Information We Collect

3.1 Information You Provide

Account Data: name, email address, password.

Billing Data: payment details, billing address (processed via third-party payment processors; we do not store full card details).

Communications: emails, support requests, or other correspondence.

3.2 Information Collected Automatically

Technical Data: IP address, browser type, operating system, device identifiers.

Usage Data: pages visited, time spent, features used, timestamps.

Cookies and Tracking Technologies: see Section 7 (Cookie Policy).

3.3 Information from Third Parties

Payment confirmations from payment processors.

Analytics data from service providers.

4. How We Use Your Data

We use your data for:

Account registration, authentication, and access control
Processing purchases of tokens or token packs
Operating and improving our services
Sending service notifications and important updates
Detecting, preventing, and addressing fraud or security issues
Complying with legal obligations

5. Legal Basis for Processing

We process your data under:

Contract performance (to provide the services you requested)
Legal obligation (to comply with laws)
Legitimate interest (security, service improvement)
Consent (e.g., for non-essential cookies or marketing)

6. Data Sharing

We may share your data with:

Service Providers: hosting, analytics, payment processing
Legal Authorities: if required by law
Business Partners: in the event of a merger, acquisition, or sale

We do not sell your personal data.

Data Controller

BYTENESK SP. Z.O.O. acts as the Data Controller with respect to the processing of Users’ personal data in connection with the provision of the Service.

We independently determine the purposes and means of processing personal data, as well as the scope of data required to provide our services and fulfill our contractual obligations.

In relation to payment processing and financial transactions, payment service providers and banks involved in processing transactions act as separate and independent Data Controllers with respect to the personal data they process for their own purposes, in accordance with their respective privacy policies.

7. Cookie Policy

7.1 What Are Cookies?

Cookies are small text files placed on your device to store information that can be retrieved later.

7.2 Types of Cookies We Use
Strictly Necessary Cookies – Required for the website to function (e.g., login sessions).
Performance Cookies – Help us understand how visitors use our site.
Functional Cookies – Remember your preferences and settings.
Targeting/Advertising Cookies – Used to deliver relevant ads (only if consent is given).
7.3 Duration of Cookies

Session cookies – Deleted when you close your browser.

Persistent cookies – Remain until they expire or are deleted by you.

7.4 Third-Party Cookies

Some cookies are placed by third parties (e.g., analytics services, payment processors) to support site functionality and performance tracking.

7.5 Your Choices

You can manage or disable cookies through your browser settings.

You can withdraw cookie consent at any time via our cookie banner or settings page.

Blocking cookies may affect some features of the Service.

8. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Data Security

We implement technical and organizational measures to protect your data, including encryption, secure storage, and access control. However, no system is completely secure.

10. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Receive your data in a portable format
Withdraw consent at any time

To exercise these rights, contact info@synthartic.com. We may require proof of identity.

11. Acceptable Use

You must not:

Use our services for unlawful or harmful purposes
Share or generate illegal or infringing content
Attempt unauthorized access to accounts, systems, or data
Disrupt or overload our platform

Violation may result in account suspension or termination without refund.

12. International Data Transfers

If you access our services from outside the European Union, your data may be transferred internationally. We use safeguards to ensure appropriate protection under applicable data protection laws.

13. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated “Last updated” date.

14. Contact Us

BYTENESK SP. Z.O.O.

ALEJA JANA PAWŁA II 22 street, Warsaw, Poland, 00-001

info@synthartic.com