Last updated: 2 September 2025
This Privacy Policy explains how BYTENESK Sp. z o.o. (“Company”, “we”, “our”, “us”) collects, uses, and protects your personal information when you use synthartic.com (“Service”, “Platform”).
We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in compliance with applicable laws including the General Data Protection Regulation (GDPR) and other relevant regulations.
We may collect the following categories of information when you use our Service:
Account Information: email address, username, password (hashed).
Contact Information: when you communicate with us (e.g., support requests).
Usage Data: IP address, browser type, operating system, device identifiers, and activity logs.
Generated Content: images and other outputs you create using the Platform.
Payment Information: handled by third-party payment processors (we do not store full credit card details).
Cookies and Similar Technologies: described in Section 7.
We use collected data to:
Provide, maintain, and improve the Service.
Process transactions and deliver purchased features.
Communicate with you regarding updates, security, or customer support.
Monitor and prevent abuse, fraud, or illegal activities.
Ensure compliance with our Terms of Service and legal obligations.
For research and development to improve AI models and platform features.
We process personal data on the following legal grounds:
Contractual necessity – to provide you with the Service you signed up for.
Legitimate interests – to improve our services, ensure security, and prevent abuse.
Consent – for optional communications, marketing, or cookies.
Legal obligation – to comply with tax, accounting, and regulatory requirements.
We do not sell your personal information. However, we may share data with:
Service providers: payment processors, hosting providers, analytics tools.
Legal authorities: when required to comply with laws, regulations, or legal proceedings.
Business transfers: in case of merger, acquisition, or sale of assets.
All third parties are required to handle your data securely and in compliance with applicable data protection laws.
We retain your personal data only as long as necessary for the purposes outlined in this Policy.
Account-related data is kept while your account is active.
Content you generate may be stored for operational purposes but can be deleted upon request.
We may retain certain data longer to comply with legal obligations.
Under GDPR and other applicable laws, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to certain processing activities.
Request data portability (export of your data).
Withdraw consent at any time (where applicable).
File a complaint with a supervisory authority (e.g., the Polish Data Protection Authority – UODO).
To exercise these rights, please contact us at info@synthartic.com.
We use cookies and similar technologies to improve your experience.
Essential cookies – required for basic functionality (e.g., login).
Analytics cookies – to understand how users interact with the Service.
Preference cookies – to remember your settings.
Marketing cookies – only with your consent, to deliver relevant content or promotions.
You can manage or disable cookies in your browser settings. Please note that disabling cookies may limit certain features of the Service.
We implement industry-standard technical and organizational measures to protect your data, including encryption, secure storage, and access controls.
However, no system is 100% secure. You acknowledge that you use the Service at your own risk.
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
The Service is not directed to individuals under the age of 18. We do not knowingly collect data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
We may update this Policy from time to time. Updates will be posted on this page with the “Last updated” date. Significant changes will be notified via email or prominent notice on the Platform.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
BYTENESK Sp. z o.o.
al. Jana Pawła II 22, 00-001 Warsaw, Poland
Email: info@synthartic.com
Website: https://synthartic.com